Shipping Policy Overview

 

We are not responsible for any packages shipped to a wrong address.  Please make sure to provide the correct shipping address when placing orders.  Addresses cannot be changed once the order has been processed and shipped.

 

 

All orders ship Monday-Friday...

Products ship from multiple locations.  All of our shipping locations ship orders Monday-Friday, not including holidays.  US Holidays that may delay pickups and deliveries:
2024 Holidays
Holiday Date Holiday Date
New Year's Day January 1 Labor Day September 2
Martin Luther King Day January 15 Columbus Day October 14
Presidents' Day February 19 Veterans Day November 11
Memorial Day May 27 Thanksgiving November 28
Juneteenth June 19 Christmas December 25
Independence Day July 4    

 

 All delivery time frames listed are estimated.  We cannot guarantee an exact delivery date.

 

SAMPLES

Because all product samples are not housed in one location, we cannot offer expedited shipping on samples through our website.

Samples are available on most of our products for a small fee.  You will find a “Sample” button on the product description page if samples are available.  Samples vary in size and ship from multiple locations.  Sample orders normally ship by regular mail and cannot be tracked.  Please make sure to provide your correct mailing address.  

 

Contiguous US

There are no additional shipping charges on sample orders shipping to an address located in one of the 48 contiguous states.  Please allow a minimum of 10 business days to receive your complete sample order.

Alaska, Hawaii, Puerto Rico, & Other US Territories

There is a $5 shipping charge on orders shipping to Alaska, Hawaii, Puerto Rico, or any other US territory.  These sample orders ship complete from our retail location.  Please allow a minimum of 7-12 business days after placing the order to receive your shipping confirmation email. 

International

We offer flat rate mail shipping charges for international sample orders.  The flat rate shipping charge is based on the country the samples are shipping to.  International sample orders will ship complete from our retail location.  Please allow a minimum of 7-12 business days after placing the order to receive your shipping confirmation email.  Delivery times vary from country to country.

 

 Product Orders - Domestic

Contiguous US

- We offer a flat shipping rate of $11.95 per order.  Because this rate is a small fraction of actual shipping costs, we ship our orders via the most economical way using our choice of one of the following shipping methods - USPS (Ground Advantage or Priority Mail), UPS Ground, or Fed Ex Ground.  Please allow a minimum of 7-12 business days for delivery.

- For expedited shipping** we offer 2nd Day or Next Day Air options.  Expedited shipping charges are based on weight and destination.  These charges are calculated at checkout.

**We ship from multiple warehouses.  Cut off times for expedited shipping vary from warehouse to warehouse.  Please allow a minimum of 1 business day from order placement (not including holidays or weekends) to receive your tracking confirmation.

 

Alaska & Hawaii

Shipping charges for orders shipping to Alaska and Hawaii are based on weight and destination.  These orders are shipped via UPS.  We offer Ground, 2nd Day Air or Next Day Air options.  Shipping charges are calculated at checkout.

 

Puerto Rico & Other US Territories

Shipping charges for orders shipping to Puerto Rico and other US Territories are based on weight and destination.  These orders are shipped via USPS.  Available shipping options and charges are calculated at checkout.

Unfortunately, we don't offer expedited shipping on orders shipping to Puerto Rico or other US Territories.

 

      Please note, some fabric orders will be folded for shipping.  If you would like to guarantee your fabric order is shipped on a tube, there will be an additional shipping charge of $20 per fabric.

      Product Orders - International

      For product orders shipping internationally, we offer USPS (1st Class or Priority Mail International) or UPS International shipping options.  Shipping charges* are based on weight and destination and are calculated at checkout.  The order weight will determine which shipping options will be offered.

      All products shipping internationally must first be received at our retail location.  Please allow a minimum of 7-12 business days to receive your shipping confirmation email.  Delivery times vary from country to country.

      Additional fees, such as taxes, duties, and/or brokerage, are calculated at import by your country's customs department.  These fees are the responsibility of the importer.

       

      Please note, due to package size limitations with USPS, some fabric orders will be folded for shipping.  If you would like to guarantee your fabric order ships on a tube, please opt for UPS International shipping at checkout.